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Where to find help?

Click the links below for more information, help and resources from expert industry sources.

  • From midnight on 10 April 2020:
    • anyone returning home will require a border pass to cross back into Queensland.
    • anyone returning to Queensland who has been in a COVID-19 declared hotspot in the last 14 days will be required to self-quarantine for 14 days, unless they meet an exemption category.

    Declared Hotspots are now listed on the Queensland Health website, along with an update to the Border Restrictions Direction (No 4).

    Travellers to Queensland from other states and territories will not be allowed to enter, unless they are an exempt person.

    Read more about border restrictions here.  and find out what the Queensland border restrictions mean for business and industry in this fact sheet. 

    Hotels, hostels, B&Bs, AirBnBs, backpacker, boarding houses, camping and caravan parks – can remain open for those people who live permanently there or who require interim accommodation where their primary residence is not available. They may also continue to operate for workers delivering essential goods and services, including backpackers who have secured seasonal employment, and for people undertaking essential travel (eg. travelling to provide care for a sick relative you may not be able to stay with).

    Backpackers who are temporary residents at a hostel, are subject to home confinement and should only leave the premises for the permitted purposes. At all times, Social distancing advice must be followed.

    Working holiday makers/seasonal workers already in Queensland are encouraged to use the Harvest Labour website to register for and seek work. They should not be approaching farms directly to seek work or accommodation. Please note the temporary changes to visa arrangements for seasonal workers.

    Working holiday makers seeking to enter Queensland must have evidence of secured work. Holiday makers planning to move within the state are encouraged to secure work before changing residence.

    Useful links:

    Restricted entry to remote Aboriginal and Torres Strait Islander communities

    The Australian Government has restricted entry to remote Aboriginal and Torres Strait Islander communities (designated areas) in Queensland in an effort to slow the spread of the novel COVID-19.

Movement Restrictions

Queenslanders should be staying at home and leisure travel is considered non-essential travel.

The National Cabinet has agreed to continue implementing the agreed social distancing restrictions for at least another four weeks,

Restrictions on gatherings – public gatherings, excluding household members – are limited to a maximum of two people.

This public health direction is outlined here and is in place until 19 May 2020 and may be extended further. 

We all have a role to play in uniting against COVID-19, tourism operators should not be encouraging people to holiday at their business. This also means cancelling any future bookings while the public health directive is in place.

Travel bookings and refunds – where appropriate and possible, businesses are being encouraged to provide viable remedies for customers including refunds or honouring bookings for another time when it is safe to travel and holiday again. Information on consumer advice.

Closures to national parks, conservation parks, resource reserves, state forests and recreation areas

 The following places are closed until further notice:

  • all camping areas and camp sites in Queensland’s national parks, forests and recreation areas
  • all barbecue facilities in all day-use and camping areas in Queensland’s national parks, forests and recreation areas
  • specified high visitation sites
  • all Queensland Parks and Wildlife Service (QPWS) Visitor Centres and Wildlife Centres

A full list of closures can be found at

People are banned from travelling to Minjerribah (North Stradbroke Island), Mulgumpin (Moreton Island) and K’gari (Fraser Island) unless they live there, work there, or are travelling for other permitted purposes.

Fishing and Boating – people should remain off the water except to obtain food – which includes fishing – or for other essential goods or services or for the purpose of exercise in a non-powered craft (such as a paddle), limited to two people in line with Commonwealth Government directives.

Feel free to contact us with any feedback, suggestions or updates to this page. Our goal is to provide our members and the broader industry with a ‘one-stop-shop’ for timely and relevant information.

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